PRIVACY POLICY – AT A GLANCE

Data We Collect
– Account details (name, email, password hash)
– Shipping and billing addresses
– Contact phone number
– Order history and return records
– Product preferences and saved items
– Technical data: IP address, browser cookies, access logs

Order Fulfilment Uses
– Verify your identity and order
– Process debit/credit card or digital wallet payments
– Pick, pack, and label your parcel
– Book courier delivery and send tracking
– Manage exchanges, refunds, and cancellations
– Generate receipts and VAT-compliant invoices

Security Processing
– Login monitoring and brute-force prevention
– IP blacklisting for suspicious sources
– Automated fraud-risk scoring

Payment Safeguards
– Secure gateway (PCI DSS Level 1)
– Card data never stored – not even temporarily
– TLS 1.3 encryption for all data in transit
– 3D Secure (SCA) and tokenisation supported